This Privacy Policy describes how MYSTIQUE collects, uses, and discloses personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website and services, you consent to the terms of this Privacy Policy.

Information We Collect

1.1 Personal Information

We may collect personal information, such as your name, email address, phone number, billing and shipping address, and payment information, when you create an account, make a purchase, or interact with our website.

1.2 Website Usage Information

We may collect information about your interactions with our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates and times of your visits.

1.3 Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small data files stored on your device that help improve your user experience and enable certain website functionality.

Use of Information

2.1 Providing and Improving Our Services

We use the collected information to process your orders, provide customer support, and improve our products and services. This includes personalizing your experience, analyzing website usage trends, and enhancing the security of our website.

2.2 Marketing and Communication

With your consent, we may use your personal information to send you promotional emails, newsletters, or other marketing communications. You can opt-out of receiving these communications at any time by following the instructions provided in the email.

2.3 Legal Compliance

We may use or disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, or to protect our rights, privacy, safety, or property, as permitted by law.

Sharing of Information

3.1 Service Providers

We may engage trusted third-party service providers to perform various business functions on our behalf, such as payment processing, order fulfillment, shipping, and marketing. These service providers have access to personal information necessary to perform their functions but are prohibited from using it for any other purpose.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or uses of your personal information.

3.3 Aggregate or De-Identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for various purposes, including analytics, research, or marketing.

Data Security

We implement reasonable security measures to protect the confidentiality and integrity of your personal information. However, please be aware that no security measures are foolproof, and we cannot guarantee the absolute security of your information.

Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, delete, or update your information. You may also have the right to object to or restrict certain processing activities or request the transfer of your information to another party. To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

Children’s Privacy

Our website is not directed towards individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe we have unintentionally collected personal information from a child, please contact us, and we will promptly delete the information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.